Privacy Policy

Somatry has no accounts, no advertising, no tracking and no third-party SDKs. Game progress stays on your device and in your own cloud storage, which we cannot access.

We receive three kinds of information: one anonymous install record sent by the app, the App Store's notifications of purchases and refunds, and any email you send to support. None of it is used for advertising or tracking, and none of it is sold. We share it only with the service providers named in this policy.

The app's App Store privacy label lists Identifiers (Device ID), Location (Coarse Location) and Usage Data (Product Interaction). None of these is linked to your identity or used for tracking, and they are used only for analytics. The Device ID is the random install number described below, not an identifier from the device.

Game progress, including flags, report answers, closed cases and time in the file, is stored on the device.

If cloud sync is turned on, progress is mirrored to your own cloud account through the platform's key-value storage. Viral App Labs LLC cannot see or access that data.

Apart from the install record described below, the app's only network use is the App Store, for purchases. Cloud sync is handled by the platform.

The first time you open the app, it sends one anonymous install record to our server at api.viralapplabs.com. If that attempt fails, the app tries again on a later launch and stops once the record has been received.

The record contains a random install number that the app creates, the date and time of first open, the app version and build, the system version, the language and region setting, the store country and the store environment. It contains no device identifier from the platform, no device model and no advertising identifier.

Our server stores the record with the IP address the request came from. It sends that IP address, and nothing else from the record, to a third-party IP location service. The service looks up a country, region, city and network provider name for the address, and we store those with the record.

For each new install, our server also sends an internal alert to our team chat tool. The alert contains the install number, the app's name, version and app ID, the system version, the language and region setting, whether it is the first launch and the time of the alert. It contains no IP address and no location.

We use install records only for analytics, such as counting installs. They are not linked to any person, are not used for advertising or tracking, and are never sold. We share them only with the service providers named in this policy. We keep them for 12 months. The basis for handling them is our legitimate interest in understanding how many people install the game and where.

Purchases are processed by the App Store under its terms. Viral App Labs LLC receives no payment details, name or email address.

The App Store sends us its own notification of each purchase and refund. It contains the product, the price, the store country and a transaction number, and no name or email address. We use these notifications only to count sales and refunds, and keep them for 12 months. The basis for handling them is our legitimate interest in keeping accurate records of sales and refunds.

For each purchase, refund or refund decision, our server also sends an internal alert to our team chat tool. The alert contains the product, the price and currency, the store country, the store environment, the last four characters of the original transaction number, the time of the notification and, for a refund, the reason category the App Store gives. It contains no name or email address. These notifications are never sold, and we share them only with the service providers named in this policy.

If you write to support@somatry.com, we receive your email address, message and anything you choose to include. We use them only to answer you and fix problems. The basis for handling this information is our legitimate interest in providing support and resolving issues.

We keep support emails for 12 months. We delete them on request. We never sell them, and we share them only with our email provider, which processes messages only to deliver and store our correspondence.

We keep install records, App Store purchase and refund notifications and support emails for 12 months, then delete them. We delete support emails sooner on request. We hold no game progress: it stays on your device and in your own cloud storage.

This website sets no cookies and runs no analytics. It loads nothing from other domains.

Our hosting provider may keep standard server logs, such as an IP address, the time and the page requested, for security and reliability, for a limited period.

The game is not directed at children under 13. We do not knowingly collect children's data. The app asks for no name, age or contact details, and the install record it sends is anonymous.

Depending on where you live, including the EU, UK or California, you may have rights to access, correct or delete personal data and to object to its use. You may also have the right to restrict processing, receive a copy of your data or complain to your local data protection authority.

Install records and App Store notifications contain no name or email address, so we may not be able to tell which of them relate to you. Requests will mostly concern support emails. Write to support@somatry.com to make a request.

We share information only with these service providers, which handle it for us, or where the law requires us to disclose it:

• the hosting providers that run our server, its database and this website;
• a third-party IP location service, which receives the IP address of each new install;
• our team chat tool, which receives the internal install, purchase and refund alerts described above;
• our email provider, which delivers and stores support email.

Install records, App Store notifications, the internal alerts and support email may be processed outside the country where you live, depending on where our hosting providers, IP location service, team chat tool and email provider operate. Where a transfer requires protection under applicable law, we use the safeguards that law requires. Contact support@somatry.com for information about how this information is handled.

We will publish any changes on this page and update the effective date. If a change materially affects how personal data is handled, we will provide any notice required by law.

Viral App Labs LLC.

Email: support@somatry.com.